MS Office: Fix “Windows cannot find… integratedoffice.exe” Error

Mitch Bartlett Comments (26)

When attempting to install Microsoft Office, you may receive an error that says:

“Windows cannot find C:\Program Files\Microsoft Office 15\clientx64\integratedoffice.exe“.

To fix this problem, follow these steps.

Note: You will likely need to have administrator rights to perform these steps. You may need to contact your IT administrator or the person who setup your PC for access.

  1. Hold down the Windows Key and press “R” to bring up the Run dialog box.
  2. Type “regedit“, then press “Enter“.
  3. Navigate to the following location:
    • HKEY_LOCAL_MACHINE
    • SOFTWARE
    • Microsoft
    • Office
  4. Delete the “1x.0” folder. This folder might say 15.0, 16.0, or something similar based on the version of Microsoft Office you are running.

Some users have also found that deleting the C:\Program Files\Microsoft Office 1x\ folder solves this problem for them.

Now restart the computer and try to install Office again. You should be able to make it through without the error message interrupting your progress.

Author Mitch Bartlett

Through my career that spans over 20 years I have become an expert in Microsoft Systems Administration, Android, and macOS. I started this site as a technical guide for myself and it has grown into what I hope is a useful knowledgebase for everyone.

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Comments

  10. Thank you! I’ve had a multitude of issues trying to install Microsoft 2013 so I can get Visio on my new computer and I finally got it to give me this error and then I came out here and found this and it worked. Thank you so much!

  11. Yes, thank you! (I neglected to restart after deleting folder 15, but it’s installing okay so far.) A million thanks. You’re brilliant and generous to post this.

  16. Thank you so much. I worked perfectly. In fact, I didn’t restart the system before trying it out.

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